Technical Expert/Lead Auditor
The auditors had positive and encouraging attitudes as well as being very thorough. I felt that they gave valuable recommendations and it was a learning experience rather than a mechanical process.
If all auditors can be like them, no manager would ever dread having an audit done. Very professional in their dealings, and it felt like the staff were having their knowledge updated rather than an interrogation or being subjected to finding faults
I would not have second thoughts in maintaining our auditing to be done by HANZ. I will always share the uplifting and nurturing experience that I had with the two auditors to anybody who may have doubts of which auditing body to take.
We have learned from you and discovered ways to strengthen our business and service provision practices through the Audit process. This could be a very challenging and difficult experience which we dread to have, but your approach makes it quite the opposite.